Engaging Relationships
From the outside, the very thought of getting engaged in a new relationship—be it personal or professional–can quickly strike fear. Relationships formed online function very similar to those we forge in person; there is an unspoken expectation of protocol and etiquette from those in the relationship regarding the appropriate rules of engagement.
We all function and exist in a multitude of relationships, and the particular people, settings and structures form the rules for each. In any relationship, there are unwritten rules—some of which we learn only after becoming aware that you have violated one or more of them.
Just like you would not want to “butt in” on someone else’s conversation mid-sentence, the smooth entry for social networking is to listen first and then join in the conversation in an appropriate manner and time. Who is talking? Who is listening? How are people communicating, and what is being said? Put your periscope up, look around and take a scan of the horizon. With a sense of perspective, you are much more likely to be on target in positively engaging the relationship for the short or long-term.
Successful engagement in social networking communities and online conversations begins with an awareness of the multiple paths to engagement. Assimilation and long term success in the relationship comes from working the right path and simply following the rules. Defining “engagement” is not always easy, so allow me to share this excellent road map as a resource, courtesy of the ThinkMap Visual Thesaurus:
Growing your social networking relationships is rewarding in numerous ways. You have the ThinkMap, you know the rules…get the right perspective and get engaged.





One of my younger sisters (both of us “middle-aged”) recently observed me texting on my
Morse code,
From time to time there are those great life moments where an event, person or maybe even a vacation makes you stop and put everything into perspective. Or, maybe it is an expereince where something new is learned or a battle is won. I often highlight these experiences by saying “one day I will write a book and this will be a chapter.”
Notable achievements for Mr. Burson (pictured below) include being the architect of the largest public relations firm in the world today. He started practicing integrated marketing decades before the term was even invented. Mr. Cushman has represented clients including Dean Martin, Sammy Davis, Jr. and dozens of Fortune 500 corporations. He also tells the story of representing the White Sox in 1950 and how he created a music night at the park with a large orchestra and a promotion where visitors had to come to the park with an instrument in addition to their ticket. At the seventh inning stretch he had the conductor of the Chicago Symphony Orchestra lead the 50,000 or so attendees in playing “Take Me Out to the Ballgame” and that is where the tradition started.
Attending the Counselors’ Network meeting at the FPRA conference and having the opportunity to chat with these two industry giants in an intimate room with other PR professionals from around the state was priceless. Some of the highlights from this discussion included thoughts on new media and citizen journalism. Aaron Cushman (pictured below) discussed the concern of the increased need of authentication with blogging and Harold Burson indicated that new media is a revolutionary process that supports the First Amendment. Mr. Burson also discussed how the media is becoming more responsible in pulling information from the internet and our industry challenge is real time monitoring. Both agreed that there is a great opportunity for newspapers to be more analytical and interpretive and to set the agenda for what is on the internet.